Volvo Buses launches new customer portal

Volvo Connect is a new customer portal where operators and owners can access Volvo bus services. With the connected services in one place, together with services for workshop efficiency, Volvo’s customers will have a new set of tools to increase uptime and productivity and improve safety.

In Volvo Connect, all services are gathered in a user-friendly portal. With a single login and from a clear and concise dashboard, fleet managers can monitor performance, review fuel and energy efficiency and plan service and maintenance.

“By gathering services and information in a single portal we make it easier for our customers to improve on uptime, productivity and safety,” says Dan Pettersson, senior vice president at Volvo Buses.

Volvo Connect includes fundamental services such as reports, real-time vehicle status, driving profile, a line-up of workshop services and it is also offering ‘Zone Management’, a geo fencing functionality where the operator can limit speed in designated zones or only allow electric mode for hybrids.

Alerts, notifications, reports, position and historical events are always at hand – in the office or off site on mobile devices. With just a few clicks, numbers in a comprehensive report can be traced back to specific events or trends in historical data in the operation or for further analysis.

Volvo says new services and new functionality will be added continuously to Volvo Connect and integration with operators’ existing infrastructure is an important part.

“We are convinced that joint development, with customers and with third-party developers, is the way forward”, Pettersson adds.