MAM Software has announced the latest version of Autowork Online, its cloud-based garage management software which is designed to manage every aspect of running a busy workshop or garage.
The company says the recent update includes many user enhancements for the TeamView companion application and a brand-new technician time reporting suite.
The latest release adds an improved Electronic Vehicle Health Check (eVHC) and damage inspection feature to Teamview and inspections can now be carried out from the same devices.
Designed for phones, tablets and PC, the TeamView inspection features works seamlessly with the existing AutoWork Online processes alongside the paperless job card in a single app. The new and improved TeamView features are now included as standard for new and existing users for no additional cost, for up to four technicians on unlimited devices.
According to MAM Software, the deferred work feature is now even easier to use; it’s an ideal way to recover previously recommended work and integrates directly into the reports created from an eVHC. Each process within the garage or workshop environment can be enhanced using AutoWork Online and TeamView, utilising eVHC, deferred work, the suggested jobs feature and the automatic SMS reminder service.
This latest version contains a series of new features that have been developed to streamline processes, enhance customer service and deliver greater efficiencies, as product manager Chris Daniel explains: ‘This is just the first step in our plan to streamline and support the customer decision making process with a fully integrated inspection and estimate approval workflow.
“The enhancements in this release, including changes to make suggested jobs and deferred work easier to use more than ever before, will help garages convert, upsell and recover more of the profitable work they want to do, when they want it, with minimum effort.
“Combined with what we have planned our aim is to help our users compete successfully in the rapidly modernising aftermarket.” he adds.
Autowork Online users will receive notifications from MAM Software when their system has been updated, the company has said.