PCL has appointed Andy Traynor as its new key accounts manager, who takes over the roll from the retiring Robert Gardner.
The pneumatics expert says Traynor brings to the job extensive experience in the industrial tools retail market.
He commented: “I’m excited about developing partnerships with PCL’s customers, getting to understand their objectives and strategies to help them identify opportunities and realise potential.
“PCL is a trusted brand name for workshops, tyre shops and high pressure applications where time and money is critical. There are cheaper products out there, but they don’t have the same pedigree backed up by full aftersales support and a warranty.
“I know that when I visit a customer six months after they’ve made a purchase from PCL they’re going to buy more, when others companies are dealing with returns and other issues.
“The industry has been in a maintain and protect mode for the last couple of years, and although the immediate challenges are around stock availability and pricing, I’m looking forward to focusing on development, and hope that my experience in retail will bring a fresh perspective.”
PCL’s sales & marketing director, Lee Wright, added: “Andy’s approach of nurturing long-term relationships as opposed to transactional sales aligns with PCL’s commitment to partnerships that help the company and its customers to flourish together.
“It will be exciting to see what opportunities his retail expertise will bring as we all look forward to the future following the pandemic.
“I would like to take this opportunity to thank Robert for his excellent work and wish him a very happy retirement from all at PCL.”