TecAlliance, one of the leading data management specialists in the independent automotive aftermarket, is continuing its new series “What the Fix?!”.
Each month a new episode will present a repair query from workshop practice that the specialists on TecAlliance’s Expert Hotline have solved.
On LinkedIn, Facebook and in the TecAlliance Newsletter, the problem will be described and the solution provided – a service from automotive professionals for automotive professionals.
The latest episode involves an Nissan Navara with an engine that runs in emergency mode.
Symptoms of this may include an engine warning light and loss of power to the vehicle.
TecAlliance says this is caused when the rail pressure control valve does not open correctly. The rail pressure control valve on the high pressure pump is a known problem, as it tends to wear out/dirt and therefore no longer works/opens properly.
The solution to this is to replace the rail pressure control valve. TecAlliance says this control valve can be purchased separately from some spare parts manufacturers, in which case it is not necessary to replace the high-pressure pump. The pump itself is OK, since the valve is responsible for the symptoms.
“We want to provide an insight into the work of the experienced motor mechanics on our Expert Hotline. For workshops it takes a lot of time to solve every case on their own. The combination of our existing knowledge database with the personal assistance of our staff offers great added value for our customers. Many cases are both tricky and interesting, which is why we would like to share them with the community,” explains Christian Bergmann, vice president data manager RMI at TecAlliance.
With TecRMI, TecAlliance offers manufacturer-compliant repair and maintenance data for automotive workshops, wholesale dealers and fleet and leasing companies. TecRMI includes technical data from all common vehicle manufacturers for repair, mechanics, maintenance and diagnostics.
As an additional service, the automotive specialists on the Expert Hotline offer advice and problem solving for passenger cars and commercial vehicles. From Monday to Friday,07:00 to 16:00, it supports workshop employees to solve tricky cases. This helps the workshops to save time, avoid potential sources of error and offer their customers high-quality repairs.