Krone says that as their trailer sales continue to reach peak levels in the UK and Ireland, and in line with the company’s European customer support strategy, Krone parts will be supplied from their Leeds UK depot and via ‘Krone Spare Parts Online Shop’. This is in addition to existing stockists.
It adds that it is offering a fast-response service for the UK and Ireland. Krone parts can be ordered using the online Krone parts catalogue, by part number or simply by scanning the unique QR code which is stamped onto the registration plate on the chassis of every Krone trailer.
The QR code gives instant access to the individual trailer parts list and all relevant data – such as part numbers, description and availability. Then according to Krone, using their online shop, the parts can be quickly ordered. Jamie Simpson is responsible for Krone Spare Parts. He is based at the Leeds depot and having transferred from Krone Agricultural Parts, has a wide experience of Krone’s support service.
“Our newly strengthened parts supply department reflects the record numbers of Krone trailers now operated throughout the UK and Ireland,” says Jamie. “Fast spare parts delivery is a matter of course for every Krone customer and now, not only have we simplified the ordering process, but also our customers will benefit from faster procurement and direct access to all parts.”
The Krone’s parts line is: 0044 1132 878819.
New Krone After Sales Manager for the UK and Ireland
Meanwhile, Krone has appointed a new After Sales Manager for the UK and Ireland. The German trailer manufacturer appointed Jonathon Bastow to oversee technical and customer support services for both the UK and Ireland.
“I am delighted to be joining the Krone team,” says Jonathon. “With a network of 56 well established workshop and garage partners strategically located throughout the UK and Ireland, I am confident that every Krone trailer user will continue to receive the very best in technical support and customer service.”