Truckfile to boost vehicle maintenance

Truckfile is about to boost vehicle maintenance to the next level of speed and efficiency – using spoken words, instead of paper or keyboard, to record all updates.

The innovative system allows workshop staff to carry out inspection and repair jobs using a series of ‘hands-free, eyes-free’ spoken commands. Technicians wear a light, comfortable headset which incorporates a microphone – and simply say what they see as the job proceeds.

The equipment then logs their responses. Details are saved and records updated automatically, with no extra time required for inputting.

At a stroke, Truckfile Voice can speed up the process by an average of 20 per cent. For instance, if a technician could previously complete four inspections per shift, the system will allow them potentially to manage five in the same time – a massive increase in productivity.

Although based on technology already in use in the aviation industry, Voice is believed to be the first speech-controlled workshop recording system available for operators of bus, truck and van workshops in the UK.

To complete an inspection, a technician must simply follow a series of audible prompts, delivered through their headphones, to check off each item. They tell the system as each one is either passed or failed – and can also use a smartphone-sized, hand-held device to snap and attach photographs instantly, if any defects need to be captured.

Truckfile Managing Director Paul Clarke told us: “Voice represents a major step forward in the quest to help commercial vehicle workshops operate as efficiently and profitably as possible.

The voice-directed system is based on equipment and software developed in conjunction with BEC (Systems Integration), a leading supplier of automated warehouse management and shop floor data capture solutions, and is well proven in operation. It’s extremely intuitive and easy to use, for new or experienced staff. As well as speeding up the inspection process very significantly, it also offers highly accurate and consistent recording, ensuring strict adherence to compliance standards and supported by real-time analytics and dashboards.

It’s such a simple piece of equipment to use but the potential for speeding up the throughput of vehicles is profound. Voice is set to become the most useful tool in the workshop.”

Voice is now available to order for new customers, or for established Truckfile users to add on to systems already in use

Truckfile is the brainchild of Magic Internet Technologies. Based in Redditch, Worcestershire, the company was formed in 2006 to create an innovative and user-friendly fleet and workshop management system for the commercial vehicle and transport sectors. Following the launch of its Electronic Inspection System – later rebranded as Truckfile – it has worked closely with customers across the UK and Europe to develop its market-leading package of solutions covering the needs of fleet operators and workshops alike.

With well over 200,000 individual vehicle records stored for more than 24,000 users, Truckfile is the largest document store of its kind in the marketplace. Customers can access the system from any internet-connected device, with no need for additional investment in servers or extra hardware. All documents are available around the clock and are securely protected against loss or damage.

For more information about Voice, and the whole Truckfile range of digital workshop and vehicle management systems, log on to www.truckfile.co.uk or visit their stand at the CV Show (No. 5D96, in Hall 5, at the NEC) from 28-30 April, if that event goes ahead.