British commercial vehicle bodybuilder Bevan Group has introduced a comprehensive five-year warranty on its products.
The West Midlands-based company says the new warranty will deliver greater peace of mind for its customers and ‘underlines its confidence in the quality of its products, processes and people’.
The new warranty covers all elements of the manufacturing process, including frames and sub-frames, for Bevan Group’s extensive range of dry freight box bodies and curtainsiders, dropsiders, tippers and Lutons.
It also extends to trucks and vans built for more specialised applications, such as impact protection vehicles used by highways management operators.
The fitment of ancillaries such as tail-lifts, cranes, roller shutter doors and crash cushions is included too, although the equipment itself will continue to be covered by the relevant third-party supplier’s own warranty.
Managing Director Anthony Bevan said, “We’ve never walked away from a customer with a legitimate issue, even if their vehicle was technically out of warranty,” he says. “If we’re at fault, then we’ll do whatever it takes to resolve the problem.”
Anthony continues: “Bevan Group is committed to long-term partnerships, so we also offer extended warranty terms of up eight years for some of our biggest, key account customers. I’m certainly not expecting, therefore, that this announcement is going to cost us a fortune by provoking a flurry of additional warranty claims.
“Rather, what I’d like to think we’ve done by adding an extra two years’ cover across the board, is demonstrate to potential as well as established customers that they can have full confidence in the quality of our products and in our back-up.”