To make sure all of its products meet its quality, safety and reliability standards, German firm Diesel Technic, which offers the brands DT Spare Parts and Siegel Automotive, uses its Diesel Technic Quality System (DTQS). The system is divided into four core processes: product development, initial sample inspection, series inspection and aftersales support.
Product development is backed by decades of expertise acquired in the automotive industry, extensive experience in product management and specialist technical knowledge of product development. The company collaborates exclusively with suppliers who are certified in accordance with the international standards of the automotive industry.
The supplier produces an initial sample on the basis of the product development specifications. These are inspected in detail by Diesel Technic in Germany and must fulfil all the requirements and criteria specified. It is only after passing inspection that the approval is given to the supplier for series production.
Series production by a certified supplier is done using the most modern production and inspection processes. To ensure consistently high quality in series inspection, random checks are performed on every batch according to the specifications of test plans and automotive standards. Every item is also visually inspected as part of the goods receipt process.
The service does not end when the product is purchased. If you need support after you have bought your product, you can contact the experts at Aftersales Support.
A 24 month warranty is offered on DT Spare Parts and 12 months for Siegel Automotive products.
For more information contact Irish distributor Truck & Bus Parts on 01 409 8200.