After market specialists, Valeo have been awarded 2018 European CV Aftermarket Supplier Company of the Year by Frost & Sullivan at the Excellence in Best Practices Award banquet ceremony in London on March 20.
Frost & Sullivan credited Valeo with the award for exceptional customer service, product knowledge, and warranty packages coupled with product innovations to help reduce maintenance costs for fleets.
The European commercial vehicle (CV) aftermarket is experiencing a rapid growth. At the same time, key challenges are shaping the demand and the complexity of the market. Regulations tighten, worldwide distribution networks get increasingly powerful, fleet managers focus even more on its Total Cost of Ownership (TCO), workshops have to cope with more complex technologies and drivers get more sensitive to comfort.
Valeo is committed to carefully address each and every market need either through product Innovation, avant-garde value adding services and efficient digital solutions. This is what the “We Care for You – Trust the Specialist” promise stands for.
Valeo managed to perform by leveraging an outstanding support to its customers on field or through the digital technology highlighted by F&S with three key features; Tech’Care program, the Valeo Tech @ssist and the Valeo Specialist Club.
In addition to the unlimited mileage feature, Valeo focused on delivering the same warranty scheme around Europe giving the transmission systems specialist a genuine competitive advantage with a two year warranty and unlimited mileage for CV clutches.
Find out more at valeoservice.com