Autoelectro Managing Director, Tony Bhogal delivered a comprehensive insight into why accurate fault diagnosis is crucial during the Federation of Engine Remanufacturers (FER) annual conference and AGM.
The Park Inn, Raddison, in York played host to FER members, where several part suppliers took their turn to present to the audience. Tony Bhogal, a renowned figure and stalwart of remanufacturing, said fault diagnosis was not only critical for first-time repairs, but that it would assist businesses in ensuring they have the correct stock portfolio to meet customer demands.
At Autoelectro, stock availability is a pivotal part of the company’s offering, with tremendous work conducted behind-the-scenes at its headquarters in Bradford to ensure its range is updated and suits the British and Irish markets. The library is brought up-to-date weekly, demonstrating its car parc pedigree regularly.
From a Porsche 968 and Maserati Quattroporte to a Perodua Myvi and Daihatsu Extol, the remanufacturer has received an eclectic mix of customer enquiries for obscure starter motor and alternator references over the course of its 30-year remanufacturing history, which it continues to fulfil.
Bhogal, with more than 30 years’ experience in the sector also told FER members of the rapidly-growing trend of customers ‘browsing online’ to check product availability, order parts and arrange warranty returns.
After delivering his presentation to FER members, he said: “It was an honour to do a presentation to the FER, who as the name suggests, is committed to remanufacturing and appreciate the technical challenges faced with rapidly-changing technologies on cars.”