Being connected, sharing data and how system links between partner operations should offer the visibility to determine which partners are best to deal with, dominated the inaugural Fitter-Force Forum on June 12 in Birmingham, hosted by CAM.
The roundtable was attended by medium-sized fleet tyre service specialists from the UK and Ireland, including AA Tyre Master, Paul Jarrold Tyres, S Tyres and Three Counties Tyre Services, which are encouraged to be early adopters of the new Fitter-Force platform.
The participants benefited from a demonstration of Fitter-Force, which combines the operational responsiveness of digital tablet technology through e-jobsheet with premier tyre management software for all fleet tyre work for car, van, bus, agri or truck as well offering comprehensive, generic tyre management capabilities.
The group identified the critical ‘pain points’ which affect their current business operations such as night call/on call management, compliance, tyre sourcing, the cost of admin for third party work, and stock management – notably work allocation and post-job reconciliation – as the key priorities for the continuing development of the platform.
Steve Daly, commercial director of CAM, commented, “The movement of data (or not) between parties will become a major decision factor in who deals with whom. The aim of Fitter-Force is to enable small to medium-sized dealers to be able to get connected through cost-effective IT enablement. Our next generation IT software, positioned integrally within CameoTM, will allow tyre service providers to collate and share work data should they choose to, enabling new levels of connectivity between independent business partners.”