Bandvulc invests in customer service

One of the UK’s leading retread tyre suppliers, Bandvulc, will be using the Commercial Vehicle Show at the NEC in Birmingham, April 26-28 to promote the services of its newly refurbished Central Midlands distribution hub.

The site, in Lutterworth, Leicestershire, has recently undergone a major refurbishment, meaning that it can now offer clients a 24-hour or next day delivery service, in line with the company’s other operations in the North West at Wigan and in the South via its head office in Devon.

Tony Mailling, Bandvulc Tyres’ Group Operations Director, said, “This investment continues to be customer driven and, by improving our services and lead times to our clients and partner network alike, we aim to realise growth and improved satisfaction levels.  As well as the inward investment in building and facilities, the changes will see new service vans delivering an improved service across the UK.” 

The company is also upgrading its IT infrastructure, claiming to be the leading tyre management facility in the UK.